Text Messaging Terms & Conditions

Last updated: August 13, 2026

These terms cover the text messages Aptora Corporation sends to the owners, managers and staff of contracting businesses about that business’s own Flat Rate Plus Online® quote, invoice, account and support requests.

Program Description

Aptora Corporation sends text messages (SMS/MMS) to the owners, managers and staff of contracting businesses about their own Flat Rate Plus Online® quote, invoice, account and support requests. These are business-to-business transactional messages. This is not a marketing program: we send no unsolicited offers or promotions.

Who Receives These Messages

Only people at a contracting business (HVAC, plumbing, electrical) who have contacted Aptora about Flat Rate Plus Online®, or who already hold a paid account with us, and who gave us their mobile number for this purpose. We do not text consumers or homeowners under this program.

How You Opt In

Consent is always given verbally, in a direct conversation with an Aptora representative. Your mobile number comes from you. It is never purchased, rented, appended or obtained from a third party. There are three situations:

• Requesting a price quote. You contact us to ask what the software costs. Our representative asks whether you want the quote sent by text, reads the disclosure below, then asks for your mobile number.
• Calling support or accounting. You ask us to text you about your account. The representative reads the same disclosure before recording the number.
• In person. At a trade show, training class or on-site visit, you give your mobile number to a representative after hearing the same disclosure.

The script our representative reads, and the answer we record, is:

There is no text-to-join keyword and no public web sign-up form for this program. Consumers do not text us first to subscribe. A fuller description, with sample messages, is on our opt-in page.

Frequency, Opting Out and Getting Help

Message frequency varies and depends on your own activity (for example, when you request a quote or open a support ticket). Message and data rates may apply. You can opt out at any time by replying STOP (or STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT); no further messages are sent. Reply HELP for help, or use the support contact at the bottom of this page. To opt back in, reply START. Opting out of these texts does not affect your account or your email notifications.

Privacy

We respect your privacy. Mobile information and phone numbers are used only to operate this program. No mobile information — including phone numbers — and no SMS opt-in or consent information is sold, rented, or shared with any third party or affiliate for any purpose. Text messaging opt-in data and consent are never shared with third parties. See our Privacy Policy for details.

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your wireless carrier and is not guaranteed.

Support Contact

Are you a customer of a contracting business that texts you from Flat Rate Plus Online®? That is a separate program, sent by that business from its own number under its own name. Its terms are at my.flatratesoftware.com/SmsTerms/Business.